Terms

Please read the terms carefully.

1. You can access unlimited courses however, you can’t access them all at the same time. We have a fair use policy in order to protect the site and not overwhelm members. Choose a course or two you want to study now and when you have finished with those, please choose the next one or two.
2. The live racks have a fair use limit of 2 hours per day. This is to respect other users who also have exams booked. If you abuse the racks system or wipe images then you will be banned from using it.
3. If you want to cancel then please log in and click ‘cancel’ in your account settings. If you fail to do this your account will continue to run live because the payment system will still be set to bill you.
4. If you fail to cancel but then issue a chargeback we reserve the right to claim back from you all costs incurred fighting the chargeback and charges levied against us by the merchant account.
5. Please be nice. Don’t abuse or insult other members or support staff. We have feelings too.
6. We are happy to provide a 30 day money back guarantee however, if you actually complete a course and then ask for a refund we reserve the right to refuse.