Video training course for the CompTIA A+ IT support technician exam. This course is the best place to start your IT career because it lays a very strong foundation for most other certifications. The A+ is a required qualification with most government IT departments.
This qualification requires you to pass two exams – CompTIA A+ 220-801 and CompTIA A+ 220-802 but candidates usually study for both at the same time and take them one after the other.
Your Instructor
Josh Penzell
Has a B.S. from Northwestern University and an M.F.A. from Brooklyn College, Josh is currently one of only a handful of trainers with both the live-classroom and virtual trainer certifications (CompTIA CTT+). He has been A+ and Network+ certified since 2000, and is additionally Security+, and Cloud Essentials Certified.
He is also a Microsoft Certified Trainer and a Microsoft Office Specialist.
- Over 27 hours of video training
- Instructor guided labs
- End-of-module exams
- End-of-course certificate
- Captions available
- Access to members only forum
- Exam vendor – Pearson Vue
- Prerequisites – None
- Recommended – None
Module 1 | Welcome and Computer Overview |
---|---|
Unit 1 | Welcome |
Unit 2 | An Overview of Computers |
Module 2 | Motherboards |
Unit 1 | Chipsets and Buses |
Unit 2 | Expansion Buses and Storage Technology |
Unit 3 | Input/Output Ports and Front Panel Connectors |
Unit 4 | Form Factors |
Unit 5 | BIOS |
Module 3 | A+ - CPU |
Unit 1 | Technology and Characteristics |
Unit 2 | Socket Types |
Unit 3 | Cooling |
Module 4 | RAM |
Unit 1 | Memory Basics |
Unit 2 | Types of DRAM |
Unit 3 | RAM Technology |
Module 5 | Storage |
Unit 1 | Storage Overview |
Unit 2 | Magnetic Storage |
Unit 3 | Optical Media |
Unit 4 | Solid State Media |
Unit 5 | Connecting Devices |
Module 6 | Power |
Unit 1 | Power Basics |
Unit 2 | Protection and Tools |
Unit 3 | Power Supplies and Connectors |
Module 7 | Chassis |
Unit 1 | Form Factors |
Unit 2 | Layout |
Module 8 | Building the Computer |
Unit 1 | ESD |
Unit 2 | Chassis, Motherboard, CPU, RAM |
Unit 3 | Power, Storage and Booting |
Module 9 | Laptops |
Unit 1 | Ports, Keyboard and Pointing Devices |
Unit 2 | Video and Sound |
Unit 3 | Storage and Power |
Unit 4 | Expansion Devices and Communications |
Unit 5 | Memory, Motherboard and CPU |
Module 10 | Windows |
Unit 1 | Requirements, Versions and Tools |
Unit 2 | Installation |
Unit 3 | Migration and Customization |
Unit 4 | Files |
Unit 5 | File Systems and Disk Management |
Module 11 | Windows Configuration |
Unit 1 | User Interfaces |
Unit 2 | Applications |
Unit 3 | Tools and Utilities |
Unit 4 | OS Optimization and Power Management |
Module 12 | Windows Maintenance |
Unit 1 | Updating Windows |
Unit 2 | Hard Disk Utilities |
Unit 3 | Backing up Windows |
Module 13 | Troubleshooting Windows |
Unit 1 | Boot and Recovery Tools |
Unit 2 | Boot Errors |
Unit 3 | Troubleshooting Tools |
Unit 4 | Monitoring Performance |
Unit 5 | Stop Errors: The Blue Screen of Death |
Unit 6 | Command Line Tools |
Module 14 | Video |
Unit 1 | Video Card Overview |
Unit 2 | Installing and Troubleshooting Video Cards |
Unit 3 | Video Displays |
Unit 4 | Video Settings |
Module 15 | Audio |
Unit 1 | Sound Card Overview |
Module 16 | Peripherals |
Unit 1 | Input/Output Ports |
Unit 2 | Important Devices |
Module 17 | Custom Computing |
Unit 1 | Custom PC Configurations |
Module 18 | Printers |
Unit 1 | Printer Types and Technologies |
Unit 2 | Printer Installation and Configuration |
Unit 3 | Printer Management, Pooling and Troubleshooting |
Module 19 | Networking |
Unit 1 | Networks Types and Topologies |
Unit 2 | Network Devices |
Unit 3 | Cables, Connectors, and Tools |
Unit 4 | IP Addressing and Configuration |
Unit 5 | TCP/IP Protocols and Ports |
Unit 6 | Internet Services |
Unit 7 | Network Setup and Configuration |
Unit 8 | Troubleshooting Networks |
Module 20 | Security |
Unit 1 | Malware |
Unit 2 | Unauthorized Access |
Unit 3 | User Security |
Unit 4 | File Security |
Unit 5 | Router Security |
Module 21 | Mobile Devices |
Unit 1 | Mobile Hardware and Operating Systems |
Unit 2 | Connectivity and Networking |
Unit 3 | Email and Synchronization |
Unit 4 | Security |
Module 22 | Technician Professionalism |
Unit 1 | Troubleshooting Process |
Unit 2 | Physical Safety and Environmental Controls |
Unit 3 | Customer Relations |