Video training course for the Cisco CCNP Voice – Implementing Cisco Unified Communications Voice over IP and QoS v8.0. This exam tests a candidate’s knowledge of how to implement and operate gateways, gatekeepers, Cisco Unified Border Element, Cisco Unified Communications Manager Express and QoS in a voice network architecture.
This is the first of five exams required in order to qualify as a Cisco CCNP Voice engineer.

Your Instructor
Josh Kittle
CCNP Voice/CCAI, has been working with Cisco Unified Communications solutions since Call Manager 3.x, and currently works as a partner engineer designing and supporting collaboration solutions for customers ranging up to 10,000 endpoints.A former Cisco Networking Academy Instructor, Josh enjoys sharing his passion for learning with others, and believes that having fun is the most important part of any project.Josh is currently seeking his CCIE in Collaboration.
- Over 11 hours of video training
- Instructor guided labs
- End-of-module exams
- End-of-course certificate
- Access to members only forum
- Exam vendor – Pearson Vue
- Prerequisites – CCNA Voice
- Recommended – Network+, CCNA RS (ICND1 & 2)
Module 1 | Basic Analog & Digital Voice Services |
---|---|
Unit 1 | Course Introduction and LAB Topology |
Unit 2 | Understanding the Role of a Voice Gateway |
Unit 3 | UC Deployment Models |
Unit 4 | Common Voice Gateway Hardware Selections |
Unit 5 | Dial Peer Basics |
Unit 6 | Dial Peer Matching |
Unit 7 | Configuring Basic ISDN PRI Services |
Unit 8 | Configuring Basic Analog Voice Services (FXO and FXS) Part 1 |
Unit 9 | Configuring Basic Analog Voice Services (FXO and FXS) Part 2 |
Unit 10 | Configuring Basic Analog Voice Services (FXO and FXS) Part 3 |
Unit 11 | Understanding and Configuring T1 CAS |
Unit 12 | Digital Signal Processing Fundamentals |
Module 2 | Basic Voice over IP Configuration |
Unit 1 | Packetizing and Transportation of Voice |
Unit 2 | Understanding H.323 and Configuring H.323 Gateways |
Unit 3 | Understanding SIP and configuring SIP Gateways |
Unit 4 | Understanding MGCP and Configuring MGCP Gateways |
Unit 5 | Considerations for Voice Quality |
Unit 6 | Understanding FAX Transport |
Module 3 | Supporting Cisco IP Phones with CUCME |
Unit 1 | Undestanding CUCME |
Unit 2 | Configuring a Basic CUCME System |
Unit 3 | Troubleshooting CUCME |
Module 4 | Dial Plan Introduction and Fundamentals |
Unit 1 | Numbering Plan Concepts |
Unit 2 | Numbering Plan Design Considerations |
Module 5 | Dial Plan Implementation |
Unit 1 | Understanding Digit Collection |
Unit 2 | Digit Manipulation - Part 1 |
Unit 3 | Digit Manipulation - Part 2 |
Unit 4 | Class of Restriction |
Module 6 | Cisco Unified Border Element |
Unit 1 | Introducing CUBE |
Unit 2 | Basic CUBE Configuration |
Module 7 | Gatekeepers |
Unit 1 | Introduction to Gatekeepers |
Unit 2 | Basic Gatekeeper Configuration |
Module 8 | QoS Introduction for UC |
Unit 1 | Understanding Quality Issues |
Unit 2 | QoS Policies |
Unit 3 | IntServ and DiffServ |
Unit 4 | The Cisco QoS Baseline Model |
Module 9 | QoS Configuration |
Unit 1 | Classification and Marking |
Unit 2 | Link Efficiency Mechanisms |
Unit 3 | Understanding Queuing |
Unit 4 | Understanding Traffic Shaping and Policing |
Unit 5 | Cisco Auto QoS |
Unit 6 | Fully Configured Baseline QoS Example |